Privacy Policy

LAMPSTAND COMMUNICATION recognises that respecting user privacy over the Internet is of utmost importance. This privacy statement is designed to provide information about the privacy and data collection practices for websites : https://www.lampstand.com.au and https://www.lampstand.net.au These websites are operated by LAMPSTAND COMMUNICATION.

Credit Card Security

We know customers are concerned about credit card and banking security. LAMPSTAND COMMUNICATION uses 2 of the worlds largest and most trusted funds transfer agencies 1. PayPal Australia 2. Stripe - If you choose to use either of these funds transfer agencies to process our invoices, your personal banking information are not stored on LAMPSTAND COMMUNICATION servers both PayPal and Stripe use TOKENISED data transfer process.

Credit Card Privacy

Confidential information including card details are encrypted using industry standard SSL 128-bit encryption technology. We maintain a SECURE SERVER, clients who make purchases via credit card can have all confidence that your your details are SECURED and ENCRYPTED to the latest ssl (Secure Socket Layer) industry standards available.

If you have questions or concerns regarding this statement, you should first contact our web site coordinator via our secure web mail form on this website or write to us by snail mail at:

LAMPSTAND COMMUNICATION
1 Sandhill Court
Mildura 3500
Victoria, Australia.

ABN: 79 711 536 709

Identifying Information

In general, you can visit this Site without telling us who you are or providing any information about yourself. In some areas of this web site, we ask you to provide information that will enable us to process an order, offer services that require registration, assist you with technical support issues or to follow up with you. Generally, LAMPSTAND COMMUNICATION requests identifying information when you:

Register a DOMAIN NAME on our web site.

Place an order for our WEB HOSTING services.

Provide feedback to an ONLINE SURVEY or tell us about an idea or suggestion.

Participate in a coupon program, CONTEST, or other promotional offer.

Request a SPECIAL SERVICE.

Request support from TECHNICAL, BILLING or DOMAIN REGISTRATION departments.

In these instances, LAMPSTAND COMMUNICATION will ask for your name, address, e-mail address, phone number and other appropriate information needed to provide you with these services. In all instances, if you receive a newsletter or other mailing from us, you will always be able to "unsubscribe" to these mailings at any time.

What we will do with your information

If you choose to give us personal information for any of the purposes above, this information is retained by LAMPSTAND COMMUNICATION and will ONLY be used by LAMPSTAND COMMUNICATION to support your customer relationship with us. We will not add you to a mailing list, or newsletter without your registration for this service. We will only contact you if further information is required from you to complete a service.

What others may do with your information

LAMPSTAND COMMUNICATION does not share, rent, or sell any personally identifying information (PII) provided through our Site (such as your name or email address) to any outside organisation for use in its marketing or solicitations. From time to time LAMPSTAND COMMUNICATION may use agents or contractors who will have access to your personal information to perform services for LAMPSTAND COMMUNICATION (such as DATABASE MAINTENANCE, SERVER MAINTENANCE), however, they are required by law to keep the information confidential and may not use it for any purpose other than to carry out the services for LAMPSTAND COMMUNICATION.
In addition, LAMPSTAND COMMUNICATION may also share aggregate information about its customers and its web site visitors to advertisers, business partners, and other third parties. For example, we might share that our users are x percent PCs users and y percent Macintosh users. None of this information, however, will contain personal, identifying information about our users.

Billing Software Service

The LAMPSTAND COMMUNICATION billing and support software package known as Web Host Client Management System (WHMCS) is designed to give you options concerning the privacy of your identifying information. If you choose, you can set up an account. This will allow you to have a customised order page for express ordering and to view your purchasing history. To protect your privacy, we have designed the web sites to include certain steps to verify your identity before granting you access or enabling you to make corrections in an account.
You will always have access to this account information and can view it, update it or correct it at any time. To access your information, you will need to use your your username and password sent to you when your first signed up with LAMPSTAND COMMUNICATION.

When purchasing products through the our web site, the order form will also ask you to provide a daytime telephone number. However, the telephone number is only used to quickly resolve questions relative to an order, such as to clarify customer email addresses that are inactive, or entered incorrectly.

Third Party Links

LAMPSTAND COMMUNICATION does provide links to other sites. Other Internet sites and services have separate privacy and data collection practices. Once you leave www.lampstand.net.au - LAMPSTAND COMMUNICATION cannot control, and has no responsibility for, privacy policies or data collection activities at another web site.

Cookies

At times, we will use a feature on your web browser to send your computer a "cookie". We do not use cookies to retrieve any personal information from your computer. We only use cookies to learn ways to enhance our web site and to give you better, more personalised service while on our web site. You can reset your browser to refuse all cookies or indicate when a cookie is sent. However, some functions of this site will not function if you refuse cookies. These areas of our web site such as... Client secure login area, will have information posted about cookies, and when a cookie will be uploaded to your computer.

Children Privacy Action

LAMPSTAND COMMUNICATION is sensitive to the heightened need to protect the privacy of children under the age of 16. The vast majority of the material on our web site is not intended for children and is not targeted to children under the age of 16. We do not knowingly collect data from children and, if we learn that we have received personal data from a child, we will remove this information from our database.

Changes to Policy

LAMPSTAND COMMUNICATION may from time to time revise its privacy policy. You should therefore periodically visit this page, so you are aware of any such revisions. We will not, however, use your existing information in a manner not previously disclosed. You will be advised and have the opportunity to opt out of any new use of your information.

Contacting Us

If you have any questions about our privacy policy and/or the practices of our web site, you can contact us via secure mail form on this web site or write to:

Last Edited: Saturday 21st May 2022